TERMS & CONDITIONS
Last revised: June 29, 2025
COHE Dental: Refers to the dental clinic COHE Dental, located at Av. Paseo del Centenario #9580, Interior 2306, Zona Urbana Río Tijuana, 22010 Tijuana, BC, Mexico, and all its staff.
User: Refers to any person who accesses the COHE Dental website, uses its online services, or schedules an appointment at the clinic.
COHE Dental offers high-quality dental services, with a specialized focus on smile design and comprehensive oral health care. Our services are provided using advanced technologies and with a personalized approach for each patient.
Acceptable Use: User agrees to use the COHE Dental website and services lawfully, ethically, and in good faith, in compliance with applicable laws and these Terms and Conditions.
User-Provided Information: The User is responsible for the truthfulness and accuracy of all information provided when scheduling appointments or using any other online service. COHE Dental is not responsible for incorrect or incomplete information provided by the User.
Intellectual Property: All content on the COHE Dental website (including text, graphics, logos, images, videos, software, etc.) is the exclusive property of COHE Dental or its licensors and is protected by intellectual and industrial property laws. Any unauthorized reproduction, distribution, modification, or use of such content without the express consent of COHE Dental is prohibited.
Scheduling Process: Appointments can be scheduled using the form available on our website or through other official contact methods.
Appointment Confirmation: Once your appointment is scheduled, you will receive a confirmation email with the details.
Cancellation and Rescheduling Policy:
You may cancel or reschedule your appointment at least 1 hour before the scheduled service time.
If you do not cancel within this minimum notice (less than 1 hour before the appointment), the deposit will be forfeited .
You are only allowed to reschedule your appointment once using the same deposit, as long as the cancellation is made within the established timeframe (at least 1 hour before).
Punctuality: We kindly ask that you arrive at the clinic at least 15 minutes before your scheduled appointment time. This allows us to complete the check-in process and ensure your care begins on time.
A deposit may be required to confirm certain appointments. Details regarding service costs and specific deposit terms will be clearly communicated at the time of booking. The deposit will be governed by the cancellation and rescheduling policy mentioned in the Scheduling and Appointment Management section.
The collection and processing of your personal data is governed by our comprehensive Privacy Policy. We invite you to review our Privacy Notice to understand what data we collect, why we collect it, and what your rights are in this regard.
COHE Dental strives to provide the highest quality services and maintain the accuracy of the information on its website. However, COHE Dental is not responsible for:
Interruptions or errors in the operation of the website.
Damages or losses arising from the User's improper or negligent use of the website or services.
Outdated information or typographical errors on the website, although we undertake to correct them as soon as possible.
Decisions made by the User based exclusively on the general information provided on the website without direct professional consultation.
User agrees to indemnify and hold harmless COHE Dental, its officers, employees, and affiliates from and against any claims, demands, damages, losses, costs, or expenses (including legal fees) arising from your use of the website or services, your violation of these Terms and Conditions, or your violation of any law or third-party rights.
COHE Dental reserves the right to modify these Terms and Conditions at any time. Modifications will become effective upon posting on the website. We recommend that you review this document periodically to stay informed of any changes. Your continued use of the website and services after the posting of modifications will constitute your acceptance of the new terms.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Mexico, specifically those of the state of Baja California. Any dispute or controversy arising in connection with these Terms and Conditions shall be subject to the jurisdiction of the competent courts of the city of Tijuana, Baja California, Mexico. The parties waive any other jurisdiction that may apply to them based on their present or future domiciles.
If you have any questions or concerns regarding these Terms and Conditions, you may contact us via:
Email: citas@dentalcohe.com
Phone: [Your phone number]
Address: Av. Paseo del Centenario #9580, Interior 2306, Zona Urbana Río Tijuana, 22010 Tijuana, BC, Mexico.